Hurdex Waterproof Membrane M115 | Polyethylene Fabric Waterproof Membrane for Tiles, Shower,Bathroom | Roof Underlayment Roll | 3- Layer Membrane | 20mils Thick | 4,6FT*40FT | 184 Sq Ft

Placing your return

• We’re paperless! You won’t receive a paper returns note in your parcel.
• You have 28 days of the order being delivered to you or available for collection to return it to us.
• Returns take up to 14 calendar days to reach our warehouse and be processed.
• Items marked 'Final Sale' have been heavily discounted and are not eligible for returns, exchanges or refunds, other than in exceptional circumstances. This does not affect your statutory rights. These items will be marked as 'Final Sale' and will be visible at checkout.
• All returns are subject to our original condition and Fair Use policies – check out our Returns Policy.
• Once we've processed your return, your refund may take up to 10 business days to reach your account (this depends on your bank or payment provider).
• We don’t offer exchanges – all accepted returns will be refunded.

All returned items will be inspected upon arrival. If our Quality Control team are unhappy with the condition an item has been returned in (e.g., tags have been removed, or there are signs of wear) and we’re unable to put it back into stock, we may not be able to accept your return.

If you applied a promo code, please make sure you check the promo code’s Ts&Cs. Most of our codes require you to either buy a specific number of items or spend a specific amount for the discount to apply. If you place an order using such a code and then return an item that makes your order no longer meet the conditions of the promo code, the amount you're refunded may be adjusted or no refund will be given.

An example of how a refund may be adjusted is below:

• Code - $20 off a minimum $100 spend
• Order total - $110
• Returned item cost - $30

As the return brings the total spend under the minimum spend of $100, the refund would be adjusted to reflect this and the discount of $20 removed. This would mean a refund of $10 would be issued.

Some promo codes will vary depending upon the products purchased and may apply a different discount to each item, e.g., '5% off item 1, 20% off item 2 and 50% off item 3', you'll see a breakdown of each discount at checkout and in your order confirmation email. If you need to make a return, you'll see this reflected in any refunds you may receive.