Schluter Kerdi 75 Sq Ft Waterproofing Membrane Kerdi200/7M

For returns from US or Puerto Rico, it can take up to 14 calendar days from the day after you dropped off your return for it to reach our warehouse and be processed (this depends on your carrier and the country you’re returning from).

Returning from Canada or Mexico? Please note, this timeframe increases to 21 business days.

We’ll let you know once that’s done – you’ll receive an email with all the details about your refund. You can also set up push notifications in the store to keep an eye on updates about your refunds.

If you paid for your whole order with an E-Gift Card, then the refund will be credited to your store account ready for you to spend straight away.

If you paid with a combination of E-Gift Card and another payment method, we'll refund the alternative payment method first, and then the remaining amount will be credited to your store account ready for you to spend.

Your replacement E-Gift Card will have the same expiry date as your original E-Gift Card.